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Clean Harbors Expands its SumTotal Relationship to Transform Talent Development, Foster a Culture of Learning and Support Employee Retention

14,000 Clean Harbors employees are empowered to take control of their career development with SumTotal Talent Management

NORWELL, Ma. and BOSTON – August 8, 2019 Clean Harbors, Inc., the leading provider of environmental, energy and industrial services throughout North America, today announced that it has expanded its relationship and investment with SumTotal Systems, leveraging SumTotal Talent Management to develop a premier talent development program. Clean Harbors, like many organizations, faces challenges finding and retaining top talent in an increasingly competitive job market with historically low unemployment rates both nationally and in Massachusetts where Clean Harbors is based. Expanding its engagement with SumTotal allows Clean Harbors to provide a more structured and accessible talent development program that benefits all of Clean Harbors’ more than 14,000 employees while also supporting the organization’s efforts to increase employee retention and engagement.

Since 2009, Clean Harbors has used SumTotal’s award-winning learning management system to deliver the learning, training and certifications needed by both the organization and its workforce to maintain a competitive edge. Now, by using both SumTotal’s learning management and talent management solutions, Clean Harbors can deliver learning-centric talent management that empowers its entire workforce to pursue self-directed paths for personal development and career growth.

The integrated SumTotal talent development solution provides Clean Harbors employees transparency into open roles, opportunities to explore skills gaps for their current and future roles and access to the learning, training and certifications needed to help advance in their careers.

Operating in the environmental services industry, Clean Harbors must comply with stringent regulatory requirements. It is critical for the organization to accurately track certifications held by its employees, particularly its fleet of drivers. With SumTotal Talent Management, Clean Harbors can seamlessly identify drivers that match a specific set of criteria and certifications and redeploy them to a new job after verifying their safety records, performance, availability and location. Amid a nationwide driver shortage, these insights provide Clean Harbors with indispensable visibility into its fleet to determine how to most effectively and efficiently maintain compliance.

Beyond career development, Clean Harbors plans to expand its use of SumTotal’s Talent Development solution to solve challenges related to onboarding, performance management, succession planning and compensation management.

“The addition of SumTotal Talent Management will help us maximize our talent,” said Jeff Knapp, Chief Human Resources Officer, Clean Harbors. “SumTotal has been a great partner as we embark on transforming our talent and learning platforms. With SumTotal’s help, we will be better positioned to deliver a strategic talent development program that’s a win-win for our employees and Clean Harbors.”

SumTotal delivers the following benefits to Clean Harbors:

  • Leverage talent as an asset: SumTotal delivers a seamless platform for providing critical insights, enabling Clean Harbors to accurately and efficiently track employees’ certifications, skill development and learning to optimize career development.
  • Empower managers to accelerate team member development: With enhanced talent management tools that are integrated with its LMS, managers are now able to help direct reports select a path for development and career growth, view their progress and hold them accountable to complete necessary skill development.
  • Enable employees to take control of their careers: Gaining transparency into open roles and the qualifications required enables employees to drive their own career development.
  • Deliver a seamless, central portal for all development needs: A single platform enables the delivery of all learning and development needs across the organization, increasing utilization rates, productivity and administrative efficiency.

“With unemployment at record lows, attracting and retaining top talent is an imperative for organizations in all regions and across all industries,” said Debasis Dutta, vice president and general manager of product management, SumTotal. “Clean Harbors is a great example of an organization that is working hard to transform the employee experience in ways that benefit both the business and its employees. SumTotal is honored to play a role in Clean Harbor’s ongoing talent and learning transformation.”

Read a case study to learn more about Clean Harbors’ use of SumTotal or visit

About Clean Harbors
Clean Harbors is North America’s leading provider of environmental, energy and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely on Clean Harbors to deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary, Clean Harbors also is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based in Massachusetts, Clean Harbors operates throughout the United States, Canada, Mexico and Puerto Rico. For more information, visit

About SumTotal Systems
SumTotal Systems believes that learning-centered talent development is the heart of HR and HR Technology, and that building a culture of learning is critical to business growth and sustainability. SumTotal provides a unified Talent Development suite that delivers measurable impact across the entire employee lifecycle. Built on award-winning technology that powers talent acquisition, learning management and talent management. SumTotal solutions are used by companies of all sizes and industries, including airlines, financial services, healthcare, manufacturing and pharmaceuticals. SumTotal is committed to continuous innovation with a focus on consumer-grade user experience and robust mobile capabilities to drive employee engagement. SumTotal leverages the latest standards, including xAPI and CMI5 to deliver seamless integration with leading content providers. Learn more at


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