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Fallon Health Achieves Success Using SumTotal Talent Expansion™ for Employee Engagement, Regulatory Compliance

Learn more about Fallon’s successful learning and compliance initiatives in a live webinar on May 29 at 1 p.m. EDT

Gainesville, Fla.– May 6, 2014 – Fallon Health, a nationally recognized, not-for-profit health care services organization, which was named a Top Workplace for 20131, is successfully weaving learning and professional development into its business using SumTotal Talent Expansion applications. In a new case study released today, SumTotal® Systems, LLC, the largest independent provider of integrated HR solutions,  detailed Fallon Health’s approaches and achievements in enhancing employee engagement, improving regulatory compliance in a highly regulated industry, and evolving HR programs to match the company’s growth.

Highlights of the organization’s employee development and performance management results include:

  • Transformed learning program to deliver training at point of need, improve regulatory compliance, and deliver more courses at a lower cost
  • Realized 100% completion rate in annual employee compliance training within six weeks
  • Raised employee engagement score for performance evaluation process by to 91% satisfaction in 2013,
  • Achieved 17% increase in employees’ rating of annual evaluation process as fair and consistent one year after implementing

Fallon Health initially began using SumTotal Talent: Performance in 2006. Last year, the company added SumTotal Learn as its learning management system to provide training information at the point of evaluation.

“During our talent assessment process, we evaluate, at a senior level, all of our talent to identify future leaders and see where they fit into the picture. Now we can create individual career development plans to help our employees be better at the jobs they currently have and be well prepared for the next step in their Fallon Health careers,” said Scott Beaird, Fallon Health’s senior director of talent management.

See how other customers, like US Airways, Experian and McAfee, are achieving their business goals with SumTotal Talent Expansion solutions at For additional information, visit and check out the SumTotal Blog for talent management tips and perspectives.


About SumTotal Systems
SumTotal Systems, LLC, the largest independent provider of integrated HR  solutions, is increasing the performance of some of the world’s most successful organizations, including AstraZeneca (NYSE: AZN[ADR]; London: AZN), Amway (KUL: AMWAY), and Seagate (NYSE: STX). The only HR solution provider to deliver Talent Expansion, a whole new approach to discovering, developing and unleashing hidden potential within our customers’ workforce, SumTotal delivers employee enablement solutions that help organizations become great places to work. SumTotal’s people-focused applications, available on premise and in the Cloud, enable contextual, just-in-time development designed to advance employees’ skills and knowledge.  Today, more than 3,500 organizations, including several of Fortune’s “Best Places to Work,” rely on SumTotal’s on premise and cloud-based Talent Expansion applications to enable their employees.


1 Susan Shalhoub. “Education, Training & Career Development: Fallon Community Health Plan.” Nov. 11, 2013. Worcester Business Journal.

Wendy Werve
SumTotal Systems
+1 (703) 622-3605


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